Training and Professional Development

The Coalition offers opportunities for training and professional development to our members through our case manager trainings, information sessions and General Membership meetings.

We are currently hosting trainings and meetings via Zoom. Sign up for our Homeless Services and Housing Network email list to learn more about upcoming trainings and workshops.

We strive to offer high quality workshops and training to help case managers and direct service providers do their jobs well and stay informed about key issues affecting their clients. We work with local experts to secure skilled trainers who can speak with authority, focus on practical skills and applied knowledge, and provide accurate and timely information.

Click here for information about Membership, including General Membership Meetings.


Public Benefits are Key! Trainings

In partnership with Solid Ground’s Benefits Legal Assistance and REACH, we are pleased to host the Public Benefits Are Key! training series. This series is geared towards case managers working with people experiencing homelessness – both new case managers as well as experienced providers who have questions and would like additional support in navigating these resources.

Click each session below for more information and to register!

TANF & WorkFirst Thursday, June 30th from 9 am – 10:30 am

The second session will be an in-depth training about the Temporary Assistance for Needy Families (TANF) & WorkFirst programs. 

Medicare Savings Program (MSP) and Spenddowns Thursday, July 21st from 1-3pm

This third session will be about the Medicare Savings Program and Spenddowns. You will learn what you can do as a case manager to help your client with the Medicare and the Medicare Savings Program process, and when to contact an attorney. This will be a practical, hands-on training.


Mindfulness in Real Life

Shayla Collins will share mindfulness practices that can be woven into a daily routine as opposed to added to it. This is Mindfulness is Real Life. How one connects with their mindfulness is personal and it should be customized to fit their needs. These accessible practices and accompanying coping strategies can be used to support your overall well being as well as that of the individuals and families you engage with.


This training will serve two purposes; an opportunity for direct service providers to slow down, pause, and take a much needed break and to develop mindfulness practices. Learn what type of mindfulness works for you, practice different techniques, and build skills that you can integrate into your busy day. This training will be interactive, participation is very much appreciated and always optional. These trainings are meant to build on each other, with the July training focusing on how to bring mindfulness into the field to help with clients, but the sessions can be taken a stand-alone trainings and participants will get great tools and benefit regardless of whether they are taken as a series or one-off trainings.

Tuesday, June 28th from 3 pm – 4:30 pm

Monday, July 26th from 3 pm – 4:30 pm


You Don’t Need a Home to be a Voter!

Voter Rights & Registration Training Tuesday, July 12th, 3 pm – 4:30 pm

In partnership with the Urban League, the Coalition on Homelessness is hosting a virtual training session for service providers to help people without homes register and vote in the 2022 August Primary Election is on Tuesday, August 2nd and the November General Election is on Tuesday November 8th.


Past Case Manager Training:

  • Public Benefits are Key! ABD & HEN Training – this first session, held in partnership with Solid Ground’s Benefits Legal Assistance team in May 2022, is an in-depth training about the Aged, Blind, and Disabled (ABD) and Housing & Essential Needs (HEN) programs. The training will cover topics such as eligibility, income and resource limits, the disability evaluation process, and best practices for helping clients apply for these benefits. 
  • Financial Empowerment: Tools for Homeless Service Providers, July 2020 and monthly mini-training series. Presented in partnership with Hopelink, we discussed the Your Money, Your Goals (YMYG) toolkit and took a closer looks at topics such as how to discuss finances, setting financial goals, earning income while maintaining public benefit eligibility, and dynamic budgeting.
  • Helping Homeless Students: McKinney Vento 101 Info & Resource Session for Homeless Service Providers, September 2020
  • Public Benefits 101, December 2019
  • Helping Homeless Students – McKinney-Vento 101, September 2019
  • Naloxone Training for Behavioral Health and Housing Providers
  • Working with Immigrants
  • What does Health Care Reform mean for people who are homeless?
  • Tenant Screening
  • Economic Stability & Workforce Training
  • Navigating SSI/SSDI applications
  • Street Drugs 101
  • Harm Reduction in Theory and Practice
  • Working with Interpreters 
  • Domestic Violence & Housing First
  • Legal Assistance