COVID-19 Resources

COVID-19 Homeless Service Change Tracker

The purpose of this Google Sheet is to provide information to Coalition on Homelessness member and partner organizations and local government about changes that are happening in the King County Homeless Services network in response to COVID-19. Coalition staff collected information by contacting knowledgeable staff at service provider organizations. We thank all individuals, programs, and agencies that provided information. We know this information will likely change. Please email with any updates about your organization’s programs and services. Thank you.

View the google sheet with information about service changes in many programs due to the pandemic.
Please note: this is not a comprehensive list, and is updated frequently, so please check back for the most up-to-date information instead of downloading and saving it. 


Coalition meeting notes and resources shared

Visit our Member Meeting webpage for resources from our our monthly membership meetings.

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Select additional resource lists related to COVID-19:


Important Public Health resources for Homeless Service Providers

UPDATE: To find COVID-19 resources for homeless service providers, including an online tool to report positive cases at your program, please visit

Visit the Healthcare for the Homeless Network COVID website for more information:

King County Directive to wear face coverings May 11, 2020 – read more on King County’s website.
On May 11 King County Local Health Officer Dr. Jeff Duchin signed a directive and stated “I strongly urge all people in King County to support the health and well-being of the community by complying with this Directive without delay. Hils directive begins with: “All individuals must wear face coverings over their noses and mouths when they will be at (1) indoor public settings, or (2) outdoor public locations and cannot maintain distancing of approximately six feet from another individual who does not share their household.” There are some exceptions you can read in the text. Helpful documents about this directive:

  • Full text of the Local Health Officer Directive
  • Summary of Directive to Wear Face Coverings
  • FAQ’s for Health Officer on Facial Coverings
  • Flyer: Please Protect One Another from COVID-19 – available in multiple languages here.
  • Flyer: Which Face Covering Should You Wear? – available in multiple languages here.

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  • King County COVID-19 Listserv:
    Every service provider should make sure to sign up for the email listserv by emailing the address or visiting to receive timely and important updates.
    • If you have any questions or need support, email them. If you want Public Health to come out to your site to provide support in helping you set up well, include FAST team request in the subject line.
  • Regular phone call updates and chances to connect with Public Health and Healthcare for the Homeless Network staff: View the call calendar get call-in information here.
    • Wednesday 2-2:45 p.m. weekly calls for homeless service providers (As of 11/18/2020, calls are weekly for 45 mins. As of 9/2/2020, calls are bi-weekly. As of 6/10/2020, no longer 2-3 p.m.)
      • We highly encourage one lead staff person from each agency to participate, and then be responsible for disseminating information within your organization.
    • Thursday 12-1 p.m. Homeless Outreach Provider Calls
      • Outreach Workers to come together to share best practices and get updates pertaining to outreach work and COVID-19. 
    • Q&A Call, As Needed (previously bi-weekly Tues/Thurs)
      • Public Health will send out an announcement through covid-listserv when Q&A sessions are scheduled. The information can also be found on the call calendar.
  • Additional resources, including documentation about sanitation, behavioral health, outreach, PPE, cloth masks, guidance for various homeless service provider settings, testing, and more can be found on the Healthcare for the Homeless website. We encourage you to check this site regularly as information is being updated.

King County Novel Coronavirus Call Center: 206-477-3977 – open 8 a.m. to 10 p.m. daily. If you believe someone at your worksite is showing symptoms of coronavirus, or if you have questions about how your program should respond we encourage you to reach out. If you are seeking assistance for someone experiencing homelessness, tell the operator so they know how best to direct your call.

Updated list of COVID Symptoms infographic and I & Q discharge guidance – People who need support to safely isolate or quarantine should be referred through the COVID-19 Call Center, and only need to be newly experiencing one of the symptoms.


King County 2-1-1 – Database of social services in King County

King County’s Community Information Line (2-1-1) has trained people available to provide information and referrals by phone Monday through Friday, 8:00 AM to 6:00 PM. Interpreter services are available. Call 2-1-1 or (206) 461.3200 // Toll Free 800.621.4636 // TDD 206.461.3610. They also have a search for services on their website.